Accommodation

Deposits & Payments

• Preferred booking via Airbnb Portal
• Security deposit - $1350
• Alternatively, 50% deposit on booking
• $150 cleaning fee

​Cancellations

• Strict: 50% refund up until 1 week prior to arrival
• Cleaning fees are always refunded if the guest did not check in
• The Airbnb service fee is refundable (up to 3 times per year) if the guest cancels before the trip starts
• If a guest books a reservation that overlaps with any part of an existing reservation, we won’t refund the Airbnb service fee if they decide to cancel
• Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below
• If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in
• Airbnb will mediate when necessary, and has the final say in all disputes
• A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel
• Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service. Please review these exceptions
• Applicable taxes will be retained and remitted

Snow Guarantee

• Not applicable